Ideally you would have all programs closed, and some may even suggest disabling your anti-virus. If you can not find the answer to your problem on the Janome Forum please complete the following FORM. First you should close any embroidery software installer that you have running. Please contact your authorized Janome dealer for pricing.įor problems or questions on Digitizer 4.0, 4.5 or Customizer please search the Janome Forum ![]()
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